Mail: admin@baysidesupport.co.uk
Our Ethos
Bayside Supported Living Ltd has a wealth of personal and functional care and associated domestic services to meet the needs of individual with care and support needs; these may include older people, those with a disability and people who need assistance due to illness to continue living in their own homes and community. This will be achieved by promoting a standard of excellence, which embraces fundamental principles of Good Care practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment.
Our principles:
We aim to provide a service that is driven by the needs and aspirations of our service users by listening to them. We use person centred approach where appropriate with our focus being what a service user can do not their condition or disability.
We are committed to achieving our stated aims and objectives through reviewing our service. We welcome the feedback from our service users and families and their representatives.
We aim to provide a package of care, working collaboratively with other Health and Social Care agencies, to meet the needs and preferences of our service users.
The care we provide is based on the thorough assessment of needs and the systematic and on going planning of care for each service user, made in conjunction with service users and their families/careers, care managers and other health care professionals.
We are committed to providing a quality service and continuous
improvement of the care we provide.
At Bayside Supported Living we uphold the core values of an anti-discriminatory and anti-oppressive approach in providing support and guidance to our service users. We also promote diversity and ensure sure that everyone’s values are upheld and respected within our service delivery. We have mutual expectations for our service users, families/carer and our staff to respect people’s values in regards to religion, culture, race, sexuality, sexual orientation, disabilities and impairments. We deliver services that respect individuals’ dignity and privacy. We understand that everyone needs to be in a safe and nurturing environment to thrive in their health, development, and wellbeing. Therefore, our aim is to empower our service users to exercise their decision making rights, achieve independence and to uphold their human rights.
What We Do
Person Centered care forms the core of the service we provide here at Bayside Supported Living and our staff are committed to meeting with our aims and objectives:
To deliver a service of the highest quality that will improve and sustain our service users’ overall quality of life.
To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each service user’s right to independence, privacy, dignity, fulfillment, and the right to make informed choices and take risks.
To ensure that each service user’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality, and sexual orientation, political, affiliation, marital status, parenthood and disabilities or impairments.
To match the nominated Support Worker as closely as possible with the service user and respect the need to change the Support Worker in the event of subsequent non-compatibility.
To manage the Care Service efficiently and effectively, to make best use of resources and to maximize the value of money for the purchaser / Service User.
To involve service users and Support Worker in the provisions, management and development of services which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of our service users.
Safeguarding:
Safeguarding individuals’ welfare and wellbeing is paramount to us, we are committed to safeguard and promote the welfare out service users in our care at all times. Our policies and procedures are formulated based on the UK Laws, regulations and also our wealth of experience in working with vulnerable people in society.
Part of our safeguarding procedures is ensuring that we recruit, train and retain staff who also have a passion and are committed to protect the people in our care. We also ensure that we comply with all relevant legislation, guidance and code of practice published by the Disclosure & Barring Service (DBS) and the Independent Safeguarding Authority.